Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received and verified.

Orders are not processed, shipped, or delivered on weekends or public holidays.

Shipping Time

Estimated delivery time is typically 5–13 business days from the date of shipment, depending on the destination and local carrier services.

Please note that delivery times are estimates only and may vary due to factors beyond our control, including customs clearance, weather conditions, carrier delays, or peak shipping periods.

Shipping Costs

Shipping costs are calculated and displayed at checkout before payment is completed.

Any applicable customs duties, import taxes, or additional fees imposed by local authorities are the responsibility of the customer unless otherwise stated.

Tracking Information

Once your order has been shipped, tracking information will be provided when available. Tracking updates may take several days to appear in the carrier's system.

Delayed Deliveries

While most orders arrive within the estimated timeframe, occasional delays may occur. We are not responsible for shipping delays caused by carriers, customs authorities, natural events, or other circumstances beyond our control.

Incorrect Address Information

Customers are responsible for providing accurate shipping details. We cannot guarantee delivery if incorrect or incomplete address information is provided during checkout.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within a reasonable time after delivery. We will review each case and work toward an appropriate resolution.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team through the contact information available on our website.